Returns & Refunds Policy — Zolyx Pakistan
In short: 7-day exchange for defective, damaged or wrong items. Unused, in original packaging.
How to request a return
- Email harisfreelancing10@gmail.com with your order number and a photo/video of the problem.
- We confirm the next step within 1-2 working days.
- Send the item back as advised, and we exchange or refund it.
Refunds
Refunds are issued for defective or wrong items that cannot be replaced, after we receive and check the returned product. Delivery charges are non-refundable unless the mistake was ours.
Not eligible
Used, damaged-by-misuse or incomplete items are not eligible. Colour may vary slightly from photos due to lighting.